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Animal Control

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1. Are dogs allowed in local parks?

Dogs are allowed in local parks as long as they remain on a leash.

2. Am I required to license my dog with the Town of Irondequoit?

Yes, the Town requires that any dog over the age of 4 months, that remains in the Town for a period of more than 30 days, must be licensed with the Town.

Applications to license your dog can be obtained in the Clerk's Office at Town Hall or on the Animal Control page. Dog licenses must be renewed yearly, and this can be done online. For questions about applying for a dog license please contact the Clerk's Office at 585-467-8840.

3. Do I need to leash my dog while going for a walk?

Yes, any time your dog is outside your property limits, the dog should be restrained.

4. Are residents allowed to feed deer in the Town of Irondequoit?

No. The New York State Department of Environmental Conservation (DEC) prohibits the feeding of deer. To report any violations, please contact your local DEC office.

5. Is there a restriction on the number of dogs per household in the Town of Irondequoit?

Residents are permitted to have two dogs under Town Code. Any resident with more than two dogs must file an application for a special use permit from Animal Control.

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Clerk - Marriage Licenses

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1. How do I apply for a Marriage License?

Marriage license applications are by appointment only. 

A request can be made by calling the office at 585-467-8840 or by email.   

To apply for a Marriage License,

• Both applicants must be present in the Town Clerk’s office
• Show proof of identity with current names
   (Acceptable ID: A photo driver’s license, a DMV-issued photo non-driver’s I.D., a valid passport, an employee picture ID, or military photo I.D.)
• Provide proof of birth/age
   (acceptable ID: birth certificate*)(cannot use: certificate of registration of birth), baptismal certificate, or naturalization record.
   If not in English, original documents AND original certified professional translation documents must be provided.)
• You must apply for the license at least 24 hours before the ceremony and no further in advance than 60 days.

2. How do I get a copy of my Marriage License?

You must fill out a Marriage Research Application form (PDF). It must be filled out by one of the two parties involved in the marriage or a Power of Attorney. The form must be notarized and there is a non-refundable search fee of $10. The marriage license is filed where you applied for your license, not necessarily where you were married.

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Code Enforcement

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1. How do I file a code complaint?

Potential code violations can be reported via phone (585-336-6074), online via our Complaint Form, or by coming into the Building Department, located at:
2nd floor of Town Hall
1280 Titus Avenue
Rochester, NY 14617

The personal information of those reporting complaints is kept confidential.

2. How do I know if an issue on my neighbor’s property is a code violation?

Town Code

You can check the Town Code to see the applicable regulation(s).

Common Violations

Some of the most common code violations are:

Issue	Town regulations
Grass	Must be maintained to a height of 6 inches or less. If the grass is over 6 inches in height it is in violation and must be cut.
Abandoned Vehicle	No residential property owner is permitted to keep a motor vehicle that is unlicensed/unregistered, or a vehicle that is not roadworthy (intact with no flat tires), on their property, unless it is stored in a completely enclosed building.
Storage of Recreational Vehicles	From April 1st to November 1st, one recreational vehicle may be stored on the driveway extending beyond the property's front building line, if setbacks are met. For the remainder of the year, they must be stored behind the property's front building line. Maximum of two on-premises any time of year.
Garbage/Refuse on the Front Lawn	No person shall accumulate or permit the accumulation of garbage/refuse upon any premises owned or occupied by him or her except for the purpose of regular weekly garbage removal or active construction.
Parking on the lawn	No required front or side yard or portion thereof, other than driveways, in any R-R, R-1, R-2, R-3, or R-6 Residential District shall be utilized to provide parking spaces required in this chapter.

While there is an established timeframe for the enforcement process, it can vary based on the violation type and the associated risk(s) to health and safety. The Code Enforcement Unit has some discretion in addressing code violations and provides property owners with the appropriate time to bring their property into compliance with Town Code.

The Town Code Enforcement unit will inspect complaints received, but they can only issue code violation notices for conditions that are prohibited under Town Code.

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Community Development

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1. Are there any incentives available for new businesses?

Yes, Monroe County’s Economic Development Division, Imagine Monroe, offers assistance to local businesses in the form of workforce training and recruiting, as well as offering several tax rebate and loan programs your business may be eligible for.

The Town also offers a Business Investment Exemption. This 10-year exemption, passed in 2015, provides tax relief to businesses investing in commercial and industrial development in the appropriate business permitted zones in Irondequoit. The exemption schedule allows property owners to gradually absorb the increases in assessed value that often result from physical enhancements or expansion. For more information about the criteria and guidelines, please contact the Assessor’s office.

2. Why do we need a Community Recreation Center?

Irondequoit finds itself in an exciting time. Property values are rising. There is a growing demand to live in our community. We are seeing an influx of younger families who are looking to take advantage of Irondequoit’s many great attributes, including our schools, beautiful neighborhoods, and strong sense of community. Additionally, we are seeing an increase in senior housing to allow our longtime residents to age in place.

The Town’s recreation program has grown significantly over the past several years but suffers from a lack of space.  Just as the Town’s new library was conceived by a desire to unify a Town that embraces education, literacy, and cultural enrichment, a community center can make that Town unity even stronger by providing an amenity that most other communities already have.

If you canvassed the towns of Monroe County, most of Irondequoit’s peers either already have a town community/recreation center, a privately-run YMCA/JCC-like facility; or, both! In order for Irondequoit to continue to be competitive with other communities, we must continue to invest in our future.

Furthermore, other Towns have already done what is being proposed in Irondequoit.

• The Town of Henrietta opened a $10 million recreation center in 2017
• The Town of Pittsford completed a $9.2 million renovation of their Community Center in 2018
• The Town of Chili is building a $24 million Community Center/Library

3. What do I need to do to open a new business in Irondequoit?

For any new business, the following permits are always required:

• Change of Occupancy - The application addresses information about the change in business/owner and includes a safety inspection by the Fire Marshal prior to the issuance of a Certificate of Occupancy to the new business. The change of occupancy/use application form is available online.
• Signage - Replacement of existing signs, sign panels, or free-standing signs and/or the installation of new signs requires a building permit be issued before the work is performed. View an online copy of the Building Permit Application (PDF).

Depending on the type and location of the new business, there may be other reviews required, including, but not limited to:

• Building Permit - Changes to the exterior or interior space may require a building permit if it involves modifications to structural elements (walls, doors, windows) or electrical or plumbing work.
• Fire Marshal Permit - The new occupancy may require permits issued through our Fire Marshal's office, including but not limited to: alarm systems, sprinklers, gas appliances, and kitchen equipment.
• Board Reviews - New businesses may require review and approval by the Planning Board, Town Board, and/or Zoning Board of Appeals. If your new business requires an application to one of these boards, a staff member in the Planning and Zoning Department will be in touch once the Change of Occupancy application has been received.

4. How long does it take to get a permit?

The permit review process varies based on the type of permit and the number of applications under review at a given time. 

The following permits can be issued the same day as the application if all of the required documentation is submitted:

• Fences (no zoning relief required)
• Sheds (designs that do not require final inspection)
• Above-ground pool / hot tubs that meet all New York State requirements

All other permit applications are reviewed in the order they are received. Generally, the review requires 7 to 10 business days. However, during peak building season, the reviews may take up to 15 business days.

5. Do I need a building permit?

Permits are required when a project involves framing, insulation, plumbing, electric, foundation work, structural additions/alterations (e.g. addition or removal of walls, changes to size of exterior openings) and/or occupancy of new space (e.g. basement and attic remodeling, etc.). The permit requirements are governed by the New York State Uniform Code.

Cosmetic changes such as paint and carpet, and in-kind replacement of fixtures in the same location (e.g. toilet, sink) do not require a building permit. For more information or to verify whether your project requires a permit, please check the Building Permit Requirements Sheet or contact the Building Department.

Please be advised that failure to obtain a required building permit is a violation of the Town Code, which can result in Code Enforcement action and/or additional permit review fees associated with the as-built condition(s).

6. What information do I need to apply for a building permit?

A Building Permit Application (PDF) must be accompanied by a survey map of the property and specifications and/or building plans related to the project. Please note that based on the scope of the project, the application may require the plans to be prepared by a New York State-licensed design professional (i.e., engineer, architect, landscape architect).

7. Can I perform my own work?

Property owners can perform the work themselves but must be able to meet the New York State Uniform Building and Fire Code requirements of their project. Also, they must complete and sign an affidavit indicating that their homeowner's insurance will cover them and the property while the work is underway.

There is one exception: plumbing permits require the work to be performed by a plumber licensed in the Town. The list of licensed plumbers is updated throughout the year. View the application for becoming a licensed plumber (PDF) in the Town of Irondequoit.

8. Is a permit required for a storage shed?

Building permits are required for the construction or installation of a shed larger than 30 square feet.

For more information on storage sheds, please call the Department of Community Development at 585-336-6015.

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Events - 4th of July Festival

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1. What are the event hours?

The 4th of July Festival starts at 11 am and ends at 11 pm. Craft Fair hours are 11 am to 9 pm.

2. What is the age to enter the beverage garden?

You must be 21 or older to enter the beverage garden. Please be prepared to show an ID.

3. What time do the fireworks start?

Fireworks on July 4th start at about 9:45 pm.

4. Is there handicap/accessible parking?

Yes, there will be limited spots available on the Town Hall Campus - enter from Kings Highway. Spots are first come, first serve. Check in with the parking attendant/police officer on site to see if spots remain.

5. Can I park behind Town Hall?

Parking behind Town Hall is limited to Parking Pass Holders and handicap/accessible parking spots only. Harris Funeral Home has limited spots available with donations to Sunset House. Christ the King Church will also have some parking available. Parking may be available on surrounding business lots; check with the business before parking.

6. Can I bring my dog/pet?

No. Please leave your pet at home, no animals are allowed on Town Hall property.

7. Are there designated smoking areas?

No, smoking is prohibited on all Town property.

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Home - FAQs

Show All Answers

1. How do I apply for a job with the Town?

Visit our Human Resources Page for the most up to date information on Job Postings and how to apply.

2. How can I see the agenda for an upcoming Town Board Meeting?

Visit the Agenda Center or click HERE

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Privacy Policy

Show All Answers

1. What information do we collect?

Personal Information You Disclose to Us 

In Short: We collect personal information that you provide to us such as name, address, contact information, passwords and security data, payment information, and social media login data.  

We collect personal information that you voluntarily provide to us when registering at the Services expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services, or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect can include the following:

• Name and Contact Data - We collect your first and last name, email address, postal address, phone number, and other similar contact data.
• Credentials - We collect passwords, password hints, and similar security information used for authentication and account access. 
• Payment Data - We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by. You may find their privacy policy link(s) here:.    
• Social Media Login Data - We provide you with the option to register using social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the Information described in the section called "How do we handle your social logins?".

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.   

Information Automatically Collected

In Short: Some information - such as IP address and/or browser and device characteristics - is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.   

2. How do we use your information?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.  

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below. 

We use the information we collect or receive:     

• To send you marketing and promotional communications - We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the "What are your privacy rights?").
• Request Feedback - We may use your information to request feedback and to contact you about your use of our Services.
• For other Business Purposes - We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

3. Will your information be shared with anyone?

In Short:  We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share data based on the following legal basis:

• Consent - We may process your data if you have given us specific consent to use your personal information in a specific purpose. 
• Legitimate Interests - We may process your data when it is reasonably necessary to achieve our legitimate business interests. 
• Performance of a Contract - Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract. 
• Legal Obligations - We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). 
• Vital Interests - We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:  

• Vendors, Consultants, and Other Third-Party Service Providers - We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.   
• Business Transfers - We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Third-Party Advertisers - We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

4. Do we use cookies and other tracking technologies?

In Short:  We may use cookies and other tracking technologies to collect and store your information.  

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

5. Do we use Google Maps?

In Short: Yes, we use Google Maps for the purpose of providing better service.  

This website, mobile application, or Facebook application uses Google Maps APIs. View the Google Maps APIs Terms of Service. Better understand Google’s Privacy Policy.

By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service.

6. How do we handle your social logins?

In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.  

Our Services offer you the ability to register and login using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address, friends list, profile picture as well as other information you choose to make public.

We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the Services . Please note that we do not control, and are not responsible for, other uses of your personal information by your third party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

7. How long do we keep your information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.   

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. How do we keep your information safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.

9. Do we collect information from minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under the age of 18, please contact email our offices.

10. What are your privacy rights?

In Short: You may review, change, or terminate your account at any time.    

If you are a resident of the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. Contact the European Economic Area.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can log into your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Cookies and Similar Technologies

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt out of interest-based advertising by advertisers on our services visit the Your Ad Choices website.  

Opting out of Email Marketing

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list - however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may note your preferences when you register an account with the site.

11. What are controls for do-not-track features?

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (DNT) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.

12. Do California residents have specific privacy rights?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.   

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. 

If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request the removal of unwanted data that you publicly post on the Services. To request the removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from our systems.

13. Do we make updates to this policy?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.  

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

14. How can you contact us about this policy?

If you have questions or comments about this policy, you may email us at websolutionsny@aol.com or by post to:
Town of Irondequoit
1280 Titus Avenue
Rochester, NY 14617

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Public Works

Show All Answers

1. How long does it take to get a driveway / right of way permit?

It will take 12 to 48 hours depending on if the application completed, signed, insurance is in order, etc.

2. Do I need a permit to pave my driveway?

Yes, any work performed in the right-of-way (generally 10 to 15 feet from the edge of the road) requires a permit.

3. Who can help me with my sanitary sewer backup in the basement?

Call the dispatcher at 585-336-6090.

4. Who can I call for a question about a park?

For general park questions, you can call the Department of Public Works at 585-336-6033.

To reserve a facility/cabin call the Recreation Department at 585-336-6070.

Park hours are 4 am to 10 pm.

5. Where are the waste hauling services available in Irondequoit?

View a list of Waste Hauling Services.

6. Where is the Department of Public Works located?

The Department of Public Works is located at:
2629 E Ridge Road
Rochester, NY 14622

The department is located just east of the 590 North Expressway.

7. How do I request a Street Tree?

Complete our online Street Tree Request Form.

8. How do I report a pothole or street issue?

Complete the online Report a Street Issue Form.

9. When is brush picked up in my area and what quadrant am I in?

View the Brush Pickup page for a map and street/quadrant directory.

10. The street tree in front of my house has been removed. When will the stump be ground?

The stump will be ground within a few months after the tree is removed.

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Public Works - Right of Way

Show All Answers

1. What is the right of way?

The right-of-way includes the sidewalk and grass area between the sidewalk and the road (approximately 10-15 additional feet on either side of the road). Generally, utility lines such as Electric, Gas Oil, water, sanitary sewers, and storm sewers are housed in the right of way.

Please note that the 199 Permit includes driveways.

2. Why is it important to have a 199 Right of Way Permit?

A 199 Permit ensures that the area in the right of way is restored or improved upon from its condition prior to starting work.

3. What types of projects require a 199 Right of Way Permit?

Any project that includes the road and/or the area approximately 10 to 15 feet from the road requires a 199 Permit including but not limited to:

• Widening/Resurfacing/Replacing driveways
• Road Cuts
• Tree Trimming
• Erecting poles for lighting
• Running New Lines
• Water Service Renewal
• Sanitary or Storm Sewer Connection

4. How much does a 199 permit cost?

A schedule of fees is available on the second page of the permit application (PDF).

5. How do I get a 199 permit?

View the 199 permit application (PDF) or go to the Department of Public Works at the Irondequoit Town Hall.

6. What if I have a question about the 199 permit?

All questions can be directed to the Department of Public Works at 585-336-6033.

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Recreation

Show All Answers

1. Who can I call for a question about a park?

For general park questions, you can call the Department of Public Works at 585-336-6033. 

To reserve a facility/cabin call the Recreation Department at 585-336-6070.

Park Hours are 4 am to 10 pm.

2. How do I register for sports, programs and activities?

Visit the Irondequoit Rec website to register for an account.

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Recreation - Parks & Facilities

Show All Answers

1. Who can I call for a question about a park?

For general park questions, you can call the Department of Public Works at 585-336-6033. To reserve a facility/cabin call the Recreation Department at 585-336-6070. Park Hours are 4 am to 10 pm.

2. Are dogs allowed in local parks?

Dogs are allowed in local parks as long as they remain on a leash.

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Town Clerk

Show All Answers

1. Can I get a handicap tag in the Clerk’s Office?

Yes. To apply for a handicap tag, you must provide a valid driver’s license and a note from your doctor specifying if you need a permanent or temporary tag and for how long (if temporary). You may have someone else come in for you. They must bring your driver's license and the form filled out with your signature.

2. Can I apply for a U.S. Passport at the Clerk's Office?

Yes! We have passport agents available to process your passport application. We require an appointment for all passport applications and renewals. You may call 585-467-8840 to schedule an appointment.

3. How do I get a copy of my marriage license?

You must fill out a Marriage Research Application form (PDF). It must be filled out by one of the two parties involved in the marriage or a Power of Attorney. The form must be notarized and there is a search fee of $10. The marriage license is filed where you applied for your license, not necessarily where you were married.

4. How do I apply for a marriage license?

To apply for a marriage license, both parties must be present. You must bring your original birth certificate or a certified copy and a valid driver’s license. If you have previously been married, a judgment of divorce, divorce decree or death certificate is required. You must apply for the license at least 24 hours before the ceremony and no further in advance than 60 days.

5. How do I fill out a Freedom of Information request?

You may fill out a Freedom of Information request either electronically on our website, in person at the Clerk's office, or by mail at:
1280 Titus Avenue
Rochester, NY 14617

Once we receive the Freedom of Information request we will submit it to the appropriate department and will contact you once a response is given.

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Town Court

Show All Answers

1. Who can file Small Claims?

Please visit the Small Claims page for more information.

2. When is my court date?

Your court date is specific to your case. Please contact the Irondequoit Town Court at 585-336-6040 to speak with the Court Clerk.

3. I can't make my court date, what do I do?

If you have an attorney, contact your attorney, do not call the court. If you do not have an attorney, you must have a valid excuse for seeking a new appearance date (also called an adjournment). Proof may be required. Please note that while the Court will seek to accommodate all reasonable requests, you are not entitled to an adjournment and the Court is not required to offer you a new appearance date.

To request an adjournment, please call the Irondequoit Town Court at 585-336-6040 a minimum of 24 hours before your scheduled appearance. Failure to appear in court may result in a warrant being issued for your arrest.

Additional information regarding adjournments:

• Appearances on criminal charges (Misdemeanors and Felonies) cannot be rescheduled.
• Under no circumstances will the Court offer more than three adjournments of an appearance date.
• You may only request an adjournment in person or by phone. Under no circumstances will adjournment requests be accepted via email or through a third party.

4. I have received a traffic ticket - what do I do now?

There are three ways to answer a traffic ticket:

1. Plead Guilty by mail (Section A of your ticket). Print your name and current address, including zip code, date, and sign. A fine and surcharge will be imposed by the Court and you will be notified by mail, with payment instructions.
2. Plead Not Guilty by mail (Section B of your ticket). Print your name and current address, including zip code, date, and sign. A new court date will be mailed to you at which time you will be scheduled for a conference with the Assistant District Attorney assigned to Irondequoit Town Court. This should not be understood as a personal appointment and traffic matters are heard at the end of the criminal docket.
3. Personally appear on the court date stated on the face of your ticket (located at the lower left corner of your ticket). The Assistant District Attorney will screen your ticket at that date and time.

5. How do I contest a parking violation?

To contest a Parking Violation, you may contact the Court at 585-336-6040 to schedule an appearance before the Judge on a date when parking is being heard. For more information, please visit the Irondequoit Winter Parking Ordinance page.

6. Do I need an attorney for a traffic infraction?

Whether or not you need an attorney to handle your traffic infraction is a personal decision that only you can make. If your license is in jeopardy based on the point system or if a traffic charge resulted from an accident, you are advised to consult an attorney. If you are charged with a criminal offense, you are advised to consult an attorney.

7. If I post bail, when can I get it back?

If you are not the defendant, bail will be released by the Judge when the case is disposed of. If the case is transferred to Grand Jury, you must wait until an order is received from the Superior Court. Bail is returned via check and is not available for pickup for approximately 1 week after release. Please note that a 3% bail poundage fee may apply.

If you are the defendant, bail will be released:

1. After your case is disposed of.
2. After you have successfully completed your community service where required.
3. After any fines are paid (unless bail is applied to the fine).

If your case has been transferred to the grand jury, the court must receive an order from the Superior Court to release bail. Bail is returned via check and is not available for pickup for approximately 1 week after release. Please note that a 3% bail poundage fee may apply.

8. When and how can I make a payment for a parking violation?

Payments for parking violations can be made in one of the following ways:

• Pay the fine in person at the Irondequoit Town Court at 1300 Titus Avenue, Rochester, NY 14617 during regular business hours (Monday through Thursday 9 am to 5 pm, or Friday 8 am to 4 pm).
• Mail the pre-addressed parking violation into the court with payment via money order (personal checks are not accepted).
• Make payment via credit card using the GovPayNow website (visit the Town Court page). Please note that a 4% service charge will apply.

9. What if I have a question about a parking violation?

For information pertaining to all Parking Violations, you may call the Town Court at 585-336-6040 during regular business hours.

10. What is a surcharge?

Surcharges are mandatory charges required by Statute, with all revenues going to the State of New York. For convictions under the Vehicle and Traffic Law, mandatory surcharges are governed by V&T Law Section 1809. Convictions pursuant to the Penal Law are governed by Penal Law Section 60.35.

11. What if I don't pay my parking ticket?

After 30 days, the fine due for a parking ticket doubles. Failure to pay a parking ticket may result in the suspension of your registration.

12. How can I get an order of protection issued?

You must have a criminal complaint filed in order for the Judge to issue an order of protection. Please go to the Irondequoit Police Department at 1300 Titus Avenue to file a criminal complaint. Once the complaint is signed, it will be forwarded to the court. At the defendant's court appearance, the Judge can order that an order of protection be issued.

For information regarding orders of protection involving domestic partners, please contact the Monroe County Family Court at 585-371-3544.

13. What is a driver assessment fee?

Please visit the New York State's Department of Motor Vehicles website for more information about this law.

14. How is my driver’s license point total calculated?

Refer to New York State's Department of Motor Vehicle website for more information.

15. Do I need a lawyer to go to Small Claims Court?

No. Lawyers are not necessary for Small Claims Court, but you may obtain the services of a lawyer.

16. What costs are involved when filing small claims?

Filing Fees for Small Claims actions are based on the number of damages being sought;

• $10 fee for claims of $1,000 or less
• $15 fee for claims from $1,001 to $3000.

Filing fees must be paid at the time of filing Small Claims actions with the court. Please note that filing fees for Small Claims cases are non-refundable.

17. What happens after I file a Small Claims action?

Upon submission of the appropriate forms and payment of the Small Claims fee (see above), notices will be mailed by the Court office to both parties indicating the date and time of the hearing. Bring any appropriate evidence and/or witnesses to the hearing. The regular rules of evidence are enforced by the presiding judge.